Neighbourhood Visits
Neighbour visits – plan of 2025 visits
Neighbourhood visits are intended to get to the bottom of problems in an area. They depend on the local knowledge that residents can provide and offer residents another opportunity to get involved and make a difference.
Residents attending neighbour visits have the onsite opportunity to work with the housing and asset teams to identify important issues and agree actions and priorities, such as:
- Potential health and safety issues in our neighbourhoods
- Repairs in communal areas and to individual property exteriors
- Abandoned or illegally parked vehicles
- Graffiti, vandalism, litter, inappropriate use of bin stores and fly-tipping
- The quality of grounds maintenance, cleaning, and other estate services
- Any potential tenancy breaches, e.g. unmaintained gardens
They also rate the appearance of the area, from poor, satisfactory and good. This helps to monitor performance.
The results and outcomes of the neighbourhood visits will be published here.
If you would like more information or to let us know you are coming to a neighbourhood visit you can contact your Housing Officer at housing.team@fgch.co.uk or call us on 01462 683307. Or look out for us on the day and join in!
| Time/Date | Area | Locations to visit | |
| Walkabout 4 | Tuesday 06/05/25 10:00am | Biggleswade Area 1 | Binder Place, Larkingson Avenue, Soundy Paddock, Chew Meadow, Bedford Road (Sandy), Kings Road (Broom), Crescent View (Moggerhanger) |
| Walkabout 5 | Wednesday 21/05/25 10:00am | Hitchin | Peppermint Road, William Ransom Way, Unity House, Lyon Court, Lloyd Way (Kimpton), Castlefield (Preston) |
| Walkabout 6 | Wednesday 04/06/25 10:00am | Letchworth Garden City 2 | Hawkfield, Kingfisher Court, Stonnells Close, Corner Close, Icknield Way, Redhoods Way East, Bedford Road |
| Walkabout 7 | Wednesday 18/06/25 10:00am | Cuffley | Greenfields, Crown House, Coronation Avenue |
| Walkabout 8 | Wednesday 02/07/25 10:00am | Biggleswade Area 2 | Kennet Drive, Anderson Road, Sanger Avenue, Handel Way, Tavener Drive, Manor Court (Upper Caldecote), Manor Place (Upper Caldecote), Peartree Piece (Old Warden). |
| Walkabout 9 | Wednesday 16/07/25 10:00am | Letchworth Garden City 3 | Monklands |
| Walkabout 10 | Wednesday 30/07/25 10:00am | Letchworth Garden City 4 | Boscombe Court |
| Walkabout 11 | Wednesday 13/08/25 10:00am | Welwyn Garden City 1 | Firbank, Handside Lane, Woodside House |
| Walkabout 12 | Wednesday 27/08/25 10:00am | Letchworth Garden City 5 | John Coxall Court, High Street (Baldock) |
| Walkabout 13 | Wednesday 10/09/25 10:00am | Stotfold/Arlesey | Bessemier Fields, Charlotte Avenue, Howard Close, Comfrey Road, Daisy Lane, Valerian Way flats, Olympic Court, The Hermitage (Arlesey), Viney Corner (Arlesey), Cooper Croft (Arlesey), Rose Cottage (Arlesey) |
| Walkabout 14 | Wednesday 24/09/25 10:00am | Welwyn Garden City 2 | Desborough Close, Leefield, Willow House, Ludwick Close, Swanfield Court, Somerton Court, Cowper Road |
| Walkabout 15 | Wednesday 08/10/25 10:00am | Letchworth Garden City 6 | Ridge Road, The Ridge, Ridge Avenue, Rushby Mead |
| Walkabout 16 | Wednesday 22/10/25 10:00am | Hatfield | Hollier Court, Cobnut Close, Branch Close, Birchwood Close, Sorrell Close, Link Close, Moors Walk, Downs Cottage |
| Walkabout 17 | Wednesday 04/11/25 10:00am | Letchworth 7 | Gary Grindal Court |
|
Date |
Neighbourhood |
Work completed |
|
March 2024 |
Somerton Court and Oakview, Stevenage and Willow House, Moors Walk and Hyde Valley, Welwyn Garden City |
Internal decorative order checked and placed on planned decorating programme for completion in 2025/26. |
|
April 2024 |
Henlow and Clifton |
Harrier Mill - roofs repointed, lead flashing repaired and gutters cleaned |
|
April 2024 |
Cromwell Green, Glebe Road, Macfadyen Webb House, Green Lane, North Avenue and Common View Square, Letchworth Garden City |
Cromwell Green and Glebe Road — gutters cleaned. Housing Officer contacted residents about neighbourhood issues identified during the visit. |
|
July 2024 |
Boscombe Court, Davison Court, Pearsall Close, Letchworth Garden City |
Pearsall Close - communal garden maintenance issues addressed and added to schedule of works for contractor. Bollard replaced , external light covers cleaned and electricity cupboard behind block 3 replaced. Lobby floors deep cleaned. Housing Officer consulting residents about car parking. Tree maintenance placed on planned pruning programme. Boscombe Court - Boiler flues re-sealed, stair tread made safe, damaged shed doors in communal garden replaced. Communal repairs identified at visit have been added to planned maintenance programme for 25/26 alongside review of communal cleaning scheduled. |
|
August 2024 |
Woodside House, Churchfield, Firbank and Handside Lane, Welwyn Garden City |
Handside Lane gutters cleaned. Handside Lane and Firbank grounds maintenance schedule reviewed and revised with garden maintenance contractor. Woodside House cracked brickwork on communal wall inspected for safety pending repair. |
|
August 2024 |
Westbury Estate and Meadow Way Green, Letchworth Garden City |
Repairs to gates and front garden fencing in Burnell Rise and Campers Road completed. Gutter cleaning completed in Campers Road. Gutter cleaning and external decorations at Meadow Way added to planned programme. |
|
September 2024 |
Stotfold |
Howard Close gutters cleaned, Comfrey Road front door replaced, Daisy Lane letter box replaced and fencing and gate repair completed. Valerian Way gas and electric meter doors and parking bollard replaced. Highbush Road guttering and chimney works completed, Tansy Avenue flats, internal decorating completed, communal stair carpet repaired and rear door latches replaced. Valerian Way flats, new signage, entrance doors decorated and bin store lock fixed. |