Neighbourhood Visits

Neighbour visits – plan of 2025 visits  

Neighbourhood visits are intended to get to the bottom of problems in an area. They depend on the local knowledge that residents can provide and offer residents another opportunity to get involved and make a difference.

Residents attending neighbour visits have the onsite opportunity to work with the housing and asset teams to identify important issues and agree actions and priorities, such as:

  • Potential health and safety issues in our neighbourhoods
  • Repairs in communal areas and to individual property exteriors 
  • Abandoned or illegally parked vehicles
  • Graffiti, vandalism, litter, inappropriate use of bin stores and fly-tipping
  • The quality of grounds maintenance, cleaning, and other estate services    
  • Any potential tenancy breaches, e.g. unmaintained gardens

They also rate the appearance of the area, from poor, satisfactory and good. This helps to monitor performance.

The results and outcomes of the neighbourhood visits will be published here. 

If you would like more information or to let us know you are coming to a neighbourhood visit you can contact your  Housing Officer at housing.team@fgch.co.uk or call us on 01462 683307. Or look out for us on the day and join in! 

Walkabouts 2025

  Time/Date Area Locations to visit
Walkabout 2 Wednesday 02/04/25 10:00am Central Beds Rurals Old Barn Close (Henlow), John Howland Close (Henlow), Windsor Gardens (Clifton), Herbert Meadow (Clifton), Meeks Croft (Clifton), West Close (Clifton), Platinum Court (Clifton), Heronslee (Shefford)
Walkabout 3 Wednesday 16/04/25 10:00am Letchworth Garden City 1 Archers Way, Haslefoot, Meadow Way Green
Walkabout 4 Tuesday 06/05/25 10:00am Biggleswade Area 1 Binder Place, Larkingson Avenue, Soundy Paddock, Chew Meadow, Bedford Road (Sandy), Kings Road (Broom), Crescent View (Moggerhanger)
Walkabout 5 Wednesday 21/05/25 10:00am Hitchin Peppermint Road, William Ransom Way, Unity House, Lyon Court, Lloyd Way (Kimpton), Castlefield (Preston)
Walkabout 6 Wednesday 04/06/25 10:00am Letchworth Garden City 2 Hawkfield, Kingfisher Court, Stonnells Close, Corner Close, Icknield Way, Redhoods Way East, Bedford Road
Walkabout 7 Wednesday 18/06/25 10:00am Cuffley Greenfields, Crown House, Coronation Avenue
Walkabout 8 Wednesday 02/07/25 10:00am Biggleswade Area 2 Kennet Drive, Anderson Road, Sanger Avenue, Handel Way, Tavener Drive, Manor Court (Upper Caldecote), Manor Place (Upper Caldecote), Peartree Piece (Old Warden).
Walkabout 9 Wednesday 16/07/25 10:00am Letchworth Garden City 3 Monklands
Walkabout 10 Wednesday 30/07/25 10:00am Letchworth Garden City 4 Boscombe Court
Walkabout 11 Wednesday 13/08/25 10:00am Welwyn Garden City 1 Firbank, Handside Lane, Woodside House
Walkabout 12 Wednesday 27/08/25 10:00am Letchworth Garden City 5 John Coxall Court, High Street (Baldock)
Walkabout 13 Wednesday 10/09/25 10:00am Stotfold/Arlesey Bessemier Fields, Charlotte Avenue, Howard Close, Comfrey Road, Daisy Lane, Valerian Way flats, Olympic Court, The Hermitage (Arlesey), Viney Corner (Arlesey), Cooper Croft (Arlesey), Rose Cottage (Arlesey) 
Walkabout 14 Wednesday 24/09/25 10:00am Welwyn Garden City 2 Desborough Close, Leefield, Willow House, Ludwick Close, Swanfield Court, Somerton Court, Cowper Road
Walkabout 15 Wednesday 08/10/25 10:00am Letchworth Garden City 6 Ridge Road, The Ridge, Ridge Avenue, Rushby Mead
Walkabout 16 Wednesday 22/10/25 10:00am Hatfield Hollier Court, Cobnut Close, Branch Close, Birchwood Close, Sorrell Close, Link Close, Moors Walk, Downs Cottage
Walkabout 17 Wednesday 04/11/25 10:00am Letchworth 7 Gary Grindal Court

Summary of work completed : Neighbourhood Visits 2024

Date

Neighbourhood

Work completed

March 2024

Somerton Court and Oakview, Stevenage and  Willow House, Moors Walk and Hyde Valley, Welwyn Garden City

Internal decorative order checked and placed on planned decorating programme for completion in 2025/26. 

April 2024

Henlow and Clifton 

Harrier Mill - roofs repointed, lead flashing repaired and gutters cleaned 

April 2024

Cromwell Green, Glebe Road, Macfadyen Webb House, Green Lane, North Avenue and Common View Square,  Letchworth Garden City 

Cromwell Green and Glebe Road  — gutters cleaned.

Housing Officer contacted residents about neighbourhood issues identified during the visit. 

July 2024

Boscombe Court, Davison Court, Pearsall Close, Letchworth Garden City 

Pearsall Close - communal garden maintenance issues addressed and added to schedule of works for contractor.  Bollard replaced , external light covers cleaned and  electricity cupboard behind block 3 replaced. Lobby floors deep cleaned.  Housing Officer consulting residents about car parking. Tree maintenance placed on planned pruning programme.

Boscombe Court - Boiler flues re-sealed, stair tread made safe,  damaged shed doors in communal garden replaced. Communal repairs identified at visit have been added to planned maintenance programme for 25/26 alongside review of communal cleaning scheduled. 

August 2024

Woodside House, Churchfield, Firbank and Handside Lane, Welwyn Garden City 

Handside Lane gutters cleaned.   Handside Lane and Firbank grounds maintenance schedule reviewed and revised with garden maintenance contractor.    Woodside House cracked brickwork on communal wall inspected for safety pending repair. 

August 2024

Westbury Estate and Meadow Way Green, Letchworth Garden City

Repairs to gates and front garden fencing in Burnell Rise and Campers Road completed.  Gutter cleaning completed in Campers Road. Gutter cleaning and external decorations at Meadow Way added to planned programme. 

September 2024

Stotfold

Howard Close gutters cleaned,  Comfrey Road front door replaced, Daisy Lane letter box replaced and fencing and gate repair completed. Valerian Way gas and electric meter doors and parking bollard replaced. Highbush Road guttering and chimney works completed,  Tansy Avenue flats, internal decorating completed, communal stair carpet repaired and rear door latches replaced.  Valerian Way flats, new signage,  entrance doors decorated and bin store lock fixed.

 

 

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